All books published by Marketing Words are backed by a 100% satisfaction guarantee. If you are not satisfied with the book(s) you have purchased within 30 days of your invoice date, you may return them for a refund of the book value. Books must be returned in like-new condition with no tears, markings, highlights, folded corners, folded pages or other such damage.

Damaged books are not refundable.

You must have your original invoice in order to return a product. You are responsible for paying return shipping fees. Shipping charges are not refundable. You are encouraged to insure your return and/or to add delivery confirmation as we are not responsible for returns that are lost, stolen or damaged during shippment.

If you have questions regarding our return policy, please feel free to contact us.